Dreamlimen · Gratitude Lab LLC
Delete your account and data
Last updated: September 14, 2026
You can request deletion without installing or opening the app. Email office@dreamlimen.com with the subject “Delete my Dreamlimen account,” preferably from the email address associated with your account. State that you want your account and associated data deleted. Do not include your password or journal.
What happens after your request
We verify that you control the account before deleting it. If you used a private relay address or can no longer use your sign-in address, tell us which sign-in method you used so we can help verify the request. We will respond with any necessary verification steps and confirm when deletion is complete. This request does not require a purchase or access to a paid plan.
Account deletion removes your account identity, sign-in sessions, synced setup answers, cloud journal and illustrations, and associated Dreamlimen AI service records such as stored illustration copies, trial records, age confirmations and linked AI content reports. We also address associated data held by our service providers where applicable.
Delete from inside the app
Open Settings → Account & backup, sign in if needed, choose Delete account, and confirm. You may be asked to sign in again or enter your account password. If the connected service cannot finish cleanup, the app explains the problem; you can use the email request above instead.
Deleting an account is permanent. Export any journal you want to keep before removing it. Deleting the cloud account leaves local journals on your devices in place; remove those separately in Settings → Journal & privacy → Delete saved journal.
Keep your account and delete journal data
In Settings → Account & backup, choose Delete cloud journal to remove the saved cloud journal and its illustrations while keeping your account. This pauses automatic backup. Your local journal and account setup answers remain.
You can also email office@dreamlimen.com with the subject “Delete my Dreamlimen data” and specify what you want removed. Tell us if you also want generated illustration copies removed from the connected AI service.
Copies and limited retention
Deletion removes data from the active services. Database recovery copies expire separately under the hosting backup schedule. Some support or security records may need limited retention to complete your request, prevent abuse, resolve disputes or meet legal obligations. We explain an applicable exception and its expected duration when responding.
External AI providers may retain content already processed under their policies. We cannot remove copies you exported, journals remaining on another device, or information from your Google or Apple account. See the App Privacy Policy for the data handled by each feature and provider.